Careers

Position: Case Manager - Money Management Program

 

Full-Time Position - Non-exempt

 

Posted: November 8, 2016

 

Salary Range:

 $35,000-$40,000 annually

 

Job Summary:

The Money Management Program helps low income older adults and adults with disabilities increase their income, improve their financial stability, access housing, medical care and basic needs, and receive protection and financial abuse and exploitation. The Program is designed to promote independent living by helping with the challenges of budgeting and managing benefits and finances.

 

The Case Manager will provide representative payee and/or bill payer services to ensure financial and housing stability to include case management across the continuum of services, financial resources and referrals to collaboative agencies. The Case Manager is responsible for maintaining accurate financial records, service delivery records, accessing and reporting requirements.

 

Duties and Responsibilities:

• Provide comprehensive case management services to individuals in three main areas: financial, housing, basic needs.

• Maintain a caseload of 30-40 clients and files to include: eligibility/intake paperwork, case notes, individual service plans, records of all financial transactions, income/benefits and other documents as needed for program requirements.

• Develop and monitor individualized service plans to meet the needs of the client and to ensure clients live in safe / humane environments, and are free from abuse, neglect, and exploitation.

• Provide referrals and advocacy for clients to community resources as needed to support and stabilize the client.

• Ensure the client's basic needs are met with his/her benefits by managing, developing a budget, and issuing payments as needed.

• Provide training, support, and consultation to volunteers. Supervise client/volunteer relationships.

• Maintain case notes, documentation, accurate accounting of benefits expenditures and organized case files.

• All other duties as assigned.

• Supervise volunteers in establishing and maintaining a supportive relationship with ward, along with effective monitoring and advocacy.

• All other duties as assigned.

 

Collaboration:

• Work cooperatively with department staff to best provide the services and supports necessary to your caseload.

• Engage in teamwork functions to provide a professional work environment, staff cases, address program needs and review community resources.

• Attend agency staff meetings, trainings, functions and activities when appropriate.

• Work with Social Security Administration, local social services organization and federal, state, and government agencies, creditors, family members, etc.

 

Other General Duties, Functions, and Responsibilities:

• Experience working with disabled, low-income adults.

• Ability to perform needs assessments and makes appropriate referrals.

• Ability to develop clients' budgets and maintain financial records according to standards.

• Knowledge of community services, resources, and entitlements and how to access them.

• Proficiency with Microsoft Office, Quicken, Excel applications.

• Ability to develop productive relationships with clients and volunteers.

• Ability to work independently, organize work efficiently, prioritize response to changing needs of clients and volunteers.

• Effective organizational, interpersonal and communication skills. Ability to interact in a positive manner in person and on the phone.

• Ability o make constructive use of professional supervision.

 

• Must have reliable transportation and valid Texas Driver's License.

 

Skills and Educational Requirements:

Required: Bachelor's Degree in Social Work or other human-service field; minimum of 2 year's case management experience working with special needs populations, transitionally and chronically homeless adults, mentally ill and/or to the elderly population; strong organizational skills, with the ability to respond to deadlines in a timely manner; ability to produce quality work, adhere to contact requirements and work independently with minimum supervision.

 

Preferred: Master's Degree in Social Work or other human-service field; 3 years of experience in direct client services; case management and using community service resources for adults who are elderly, disabled, or victims of abuse, meglect or exploitation, knowledge of Travis County social services.

 

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

• Must be able to lift and carry up to 20 lbs.

 

 

Qualified applicants are invited to email their cover letter, resume, and compensation expectations to Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.

 

 

Click HERE to learn more about Family Eldercare's Money Management Program.

 


 

Position: Guardianship Care Manager

 

Full-Time Position - Non-exempt

 

Posted: November 1, 2016

 

Hourly Rate:

 

 

Job Summary:

Responsible for developing, assessing, facilitating, and monitoring all components of assigned caseloads of incapacitated adults receiving Guardianship services. Decision making and advocacy are primary services.

 

Duties and Responsibilities:

• Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect, and exploitation.

• Establish and maintain client charts and electronic records.

• Establish, monitor, and revise client care plans.

• Make appropriate referrals for services needed to support client.

• Conduct monthly monitoring visits in the home, day habilitation, or medical settings.

• Provide guardianship services with continuing assessment of wards to ensure that our wards live in a safe environment, enjoying an optimal quality of life.

• Work in collaboration with estate services in the establishment of budgets, bank accounts, and other services required to manage finances and provide for basic needs.

• Participate in on-call rotation.

• Supervise volunteers in establishing and maintaining a supportive relationship with ward, along with effective monitoring and advocacy.

• All other duties as assigned.

 

Needed Attributes:

Ability to:

• learn and demonstrate knowledge of involved Court systems.

• qualify, test, and maintain status as a Texas Certified Guardian.

• perform assessments and make appropriate referrals.

• create and implement service plans.

• develop clients' budgets and maintain financial records according to standards. 

• identify and recommend appropriate interventions.

• have knowledge of community services, resources, entitlements, and how to access them.

• basic knowledge of Medicare and Medicaid, SSA, SSDI, SSI, VA, and related entitlement programs.

• work with Microsoft Office products.

• develop productive and supportive relationships with clients and volunteers.

 

Skills and Educational Requirements:

Required: Bachelor's Degree in Human Services or related field; 2 years of Care Management experience in direct client services, case management, and using resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation; Basic level skills on Microsoft Office Suite; Must undergo a National Criminal History check as part of the process for provisional guardianship certification.

 

Preferred: Master's Degree in Human Services or related field and 3 years Care Management experience in direct client services, case management, and using resources for adults who are elderly, disabled, or victims of abuse, neglect, or exploitation; Basic level skills on Microsoft.

 

Physical Requirements:

• Work duties occur both in an office setting and off-site (i.e. court, clients' homes, hospitals, psychiatric facilities, long-term care facilities, etc.) conducting duties related to guardianship services.

• Requires frequent home visits to see clients.

• A significant amount of time is spent on the computer.

• Requires a significant amount of face-to-face interaction and phone contact with program staff, clients, volunteers, and outside professionals in regard to management of caseload.

• May occasionally involve physical tasks related to assistance to clients with care plan goals.

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

 

 

Qualified applicants are invited to email their cover letter, resume, and compensation expectations to Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.

 

 

Click HERE to learn more about Family Eldercare's Guardianship Program.

 


 

 

Position: AP / Payroll Accountant

 

Full-Time Position - Non-exempt

 

Posted: October 3, 2016

 

Hourly Rate:

$15 to $20 depending on experience

 

Job Summary:

Responsible for preparing and processing weekly accounts payables invoices, petty cash and travel request/advances, biweekly payroll timekeeping and payroll actions, including exceptions, special payments, tax withholding computations, class-specific payments and deductions, garnishments and status changes.

 

Duties and Responsibilities:

• Enter all accounts payable into accounting system daily and weekly prepare checks for payments.

• Mail all checks to reach vendors by due dates.

• Reviews biweekly Payroll timekeeping and produces initial PR transactions in Paycor system.

• Prepare AP and PR related reporting for review.

• Maintain up-to-date knowledge of payroll/accounts payable processes and procedures and take the initiative to seek out additional information as needed.

• Enter daily deposits into accounting system and prepare bank deposits.

• Assist in the receipting of program fees as needed.

• Assist with any collection efforts as needed.

• Assist FEC staff with their Payroll or Finance Department related questions.

• Maintain and file accounting records primarily electronically.

• Assist the Director of Finance with other financial reports and projects as needed.

• Provide support with logistics on program events as needed.

 

Skills and Educational Requirements:

Required: Working knowledge of Fund Accounting and related accounting software; Bookkeeping or accounting background; Ability to successfully operate a computer, accounting software, and office equipment; Pass criminal background check.

 

Preferred: Accounting degree or Accounting coursework in college plus relevant experience; Thorough understanding of computers and Microsoft Office365; Thorough knowledge of Paycor Payroll and HR software; Thorough knowledge of MIP Fund Accounting software.

 

Qualified applicants are invited to email their cover letter, resume, and compensation expectations to Human Resources at This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to: 1700 Rutherford Lane / Austin, TX 78754 and Attn to: Human Resources.

 


 

 

Join our In-Home Care Team!


We are currently recruiting compassionate, dependable care attendants in Travis and Williamson counties. Flexible schedules, full- and part-time positions available depending on the needs of our clients. Two categories of care attendants are needed:

 

Caring individuals needed to assist the elderly and people with disabilities throughout Travis, Williamson and Hays counties. Duties may include meal preparation, medication reminders, light housekeeping, laundry, changing bed linens, and companionship. Proof of insurance and valid driver's license necessary to run errands, shop and provide transportation. Must be dependable and have reliable transportation. Bilingual a plus.

 

Click HERE to complete online application or contact Brian Cavuto at 512-483-3571 or This email address is being protected from spambots. You need JavaScript enabled to view it..


Personal Assistants

Caring individuals with experience needed to assist the elderly and people with disabilities throughout Travis, Williamson and Hays counties. Duties may include bathing, dressing, grooming, toileting, hair and skin care, feeding, ambulation, and assisting. Homemaker tasks may also be required such as meal preparation, medication reminders, light housekeeping, laundry, changing bed linens and companionship. Must be dependable and have reliable transportation. Bilingual a plus.

 

Click HERE to complete online application or contact Brian Cavuto at 512-483-3571 or This email address is being protected from spambots. You need JavaScript enabled to view it..

 


 

 

Join the Family Eldercare Staff


Additional direct service and administrative positions available include: AmeriCorps position available. See below for posting.

 

AmeriCorps Positions - 1 Position still open

Did you know that Family Eldercare hosts two (2) full time AmeriCorps members through the Keep Austin Housed Americorps program? We still have one (1) position open. 

 

AmeriCorps members work directly with our clients to access critical community resources and become self-sufficient. If you are interested in working with our agency, or one of nine others in Austin, check out the AmeriCorps Facebook page, check out this short video, and fill out an application!


 

Volunteer and Internship Opportunities


The gifts of time and expertise given by our volunteers and interns make Family Eldercare the vibrant and successful organization that we are. Opportunities to volunteer or gain experience through both direct service and administrative internships change regularly, so be sure to check back often for the most current positions.

 
Volunteer Opportunities page

 
Internships:

Family Eldercare is registered with UTSSW and Texas State University SSW and can provide placements and supervision for BSW and MSW students. Placements vary by semester.

 
Additionally, Family Eldercare has placements for interns seeking a degree in:  human services, fundraising/development, marketing, communications, sociology, psychology, gerontology, family systems, health sciences, recreation, activity director and related fields.

 

The staff at Family Eldercare make a difference in the lives of seniors and adults with disabilities on a daily basis. Opportunities to join our organization are ongoing, and cover a broad range of direct service and administrative functions. Family Eldercare does not discriminate based on race, color, religion, national origin, age, sexual orientation, gender or disability, and we offer an excellent benefits package.

 

How You Can Help

 

Our mission depends upon your generous donations of time, talent, and financial resources. See our wish list. Please help if you can. Donate online now.



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