Position: Service Coordinator – Public Housing
Posted: August 15, 2016
BSW Start: $16.83 Max: $18.61
MSW Start: $18.50 Max: $20.67
Responsible for service management function for older adult residents and families within assigned facilities. May provide informal counseling, information and referral, plan educational programs, coordinate volunteer opportunities, link with outside service agencies and negotiate affordable services as needed. Work as an advocate for residents and families.
Duties and Responsibilities:
• Performs service management function for all residents needing assistance.
• Conducts comprehensive assessments of resident’s needs and develops a service coordination plan as needed. Provides limited case management when such services not being provided b the general service community.
• Assists and advises residents and family members of the services which may be necessary to maintain a self-reliant lifestyle or support resident in the residence.
• Monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory (may also manage services when appropriate).
• Educates residents on community resources service availability, application procedures, resident’s rights, etc.; both individually and in a group.
• Advocates and may negotiate on behalf of residents for adequate, timely and cost effective provision of services.
• Provides mediation services of resident’s disputes as appropriate.
• Provide short-term, intensive case management to residents who are at high risk of moving out of the property.
• Meets with service providers as needed and as appropriate; including hospital discharge planners.
• Assists management in identifying residents in need of assistance if appropriate.
• Training and education of staff and volunteers regarding needs of older adults and services and interventions that support residents and promote a sense of community.
• Promote community involvement of residents.
• Maintains accurate files and program data.
• Complete scheduled reports and reports as requested.
• Complete data gathering and program evaluation activities as assigned.
Skill an Educational Requirements:
Required: Bachelor’s Degree in human services or related field and two years experience working with older adults and demonstrated knowledge in community services. Basic skills in Microsoft Office applications and Power Point.
Preferred: Master’s Degree in related field and three years experience. Intermediate skills in Microsoft Office applications and Power Point. Bilingual in Spanish (read and write).
• Elderly residents ranging in levels of independence
• Families of residents
• Volunteers – individual, corporate, service organizations
• Property management staff
• Program and other agency staff
• Professional, service, and other community groups
The service coordination office is located on the property and the majority of the activities will be conducted on site. There will be occasional activities off the property. The service coordinator may also visit residents in their apartments. Requires a significant amount of face-to-face interaction with residents, volunteers, program staff, family, and outside professionals. A significant amount of time is spent on the phone and computer. May occasionally involve physical tasks related to service coordination activities for the residents and special projects.
Knowledge of aging proves and professional practices in aging services and disability services.
Familiarity with health and human service systems including eligibility process.
• Organize work, problem-solve, and advocate effectively.
• Work independently, organize work efficiently, prioritize response to changing needs of residents and volunteers.
• Work a flexible work schedule.
• Speak to groups of all sizes.
• Effectively orient and train volunteers.
• Work with Microsoft Office (with emphasis on ACCESS) and Power Point.
• Develop productive relationships with clients, families, other professionals, and volunteers.
• Keep accurate and organized records.
• Interact in a positive manner in person and on the phone.
• Articulate clearly in both verbal and written communications.
Position: Care Manager
Posted: August 15, 2016
Responsible for developing, assessing, facilitating and monitoring all components of assigned caseloads of incapacitated adults receiving Guardianship services.
Duties and Responsibilities include:
• Complete intake paperwork on eligible clients, including assessment with medical and cognitive impressions with assessment of indicators of abuse, neglect and exploitation
• Establish and maintain client charts and electronic records
• Establish, monitor, and revise client care plans
• Make appropriate referrals for services needed to support client
• Conduct monthly monitoring visits in the home, day-habilitation or medical setting
• Provide guardianship services with continuing assessment of wards to ensure that our wards live in a safe environment, enjoying an optimal quality of life
• Work in collaboration with estate services in the establishment of budgets, bank accounts, and other services required to manage finances and provide for basic needs
• Provide direct services to crime victims including, but not limited to, crisis intervention, assistance with Crime Victims’ Compensation, assistance with Texas VINE, legal assistance, victim advocacy and information and referral
• Participate in on-call rotation
• Supervise volunteers in establishing and maintaining a supportive relationship with ward, and effective monitoring and advocacy.
Family Eldercare provides person directed services, focussing on a best possible quality of life for those whom we serve. Bilingual in Spanish appreciated.
Education and Experience Required: Bachelor’s Degree in Human Services or related field, 2 years of experience in direct client services, case management and using resources for adults who are elderly, disabled, or victims of abuse, neglect or exploitation. Basic level skills on Microsoft office suite.
Preferred: Master’s Degree in Human Services or related field and 3 years Care Management experience in direct client services, case management and using resources for adults who are elderly, disabled, or victims of abuse, neglect or exploitation. Basic level skills on Microsoft office suite.
Join our In-Home Care Team!
We are currently recruiting compassionate, dependable care attendants in Travis and Williamson counties. Flexible schedules, full- and part-time positions available depending on the needs of our clients. Two categories of care attendants are needed:
Caring individuals needed to assist the elderly and people with disabilities throughout Travis, Williamson and Hays counties. Duties may include meal preparation, medication reminders, light housekeeping, laundry, changing bed linens, and companionship. Proof of insurance and valid driver's license necessary to run errands, shop and provide transportation. Must be dependable and have reliable transportation. Bilingual a plus.
Caring individuals with experience needed to assist the elderly and people with disabilities throughout Travis, Williamson and Hays counties. Duties may include bathing, dressing, grooming, toileting, hair and skin care, feeding, ambulation, and assisting. Homemaker tasks may also be required such as meal preparation, medication reminders, light housekeeping, laundry, changing bed linens and companionship. Must be dependable and have reliable transportation. Bilingual a plus.
Join the Family Eldercare Staff
Additional direct service and administrative positions available include: AmeriCorps position available. See below for posting.
No open positions at this time.
Volunteer and Internship Opportunities
The gifts of time and expertise given by our volunteers and interns make Family Eldercare the vibrant and successful organization that we are. Opportunities to volunteer or gain experience through both direct service and administrative internships change regularly, so be sure to check back often for the most current positions.
Family Eldercare is registered with UTSSW and Texas State University SSW and can provide placements and supervision for BSW and MSW students. Placements vary by semester.
Additionally, Family Eldercare has placements for interns seeking a degree in: human services, fundraising/development, marketing, communications, sociology, psychology, gerontology, family systems, health sciences, recreation, activity director and related fields.
The staff at Family Eldercare make a difference in the lives of seniors and adults with disabilities on a daily basis. Opportunities to join our organization are ongoing, and cover a broad range of direct service and administrative functions. Family Eldercare does not discriminate based on race, color, religion, national origin, age, sexual orientation, gender or disability, and we offer an excellent benefits package.