Family Eldercare was founded in 1982 by a group of professionals concerned with supporting the family's role as caregiver for frail elders through training and information. The agency soon expanded to include services to prevent abuse, neglect and financial exploitation of elders and adults with disabilities.


Guardianship Program Introduced

In 1986, Family Eldercare initiated the Guardianship Program to provide legal guardianship protections for incapacitated adults who are at risk of abuse, neglect and financial exploitation. Lawyers are recruited to handle all required legal filings and court work pro bono, so that Family Eldercare may establish and maintain guardianships. Trained volunteer guardian advocates monitor their client's care, arrange for appropriate social services, medical care and living arrangements; maintain contact with doctors, nurses, social workers and other care providers; and intervene on their behalf if care is inappropriate or neglect or abuse is suspected.

Money Management Program

Shortly thereafter, Family Eldercare launched the Bill Payer Program to provide volunteer-supported money management services to low-income adults who are unable to manage their own finances. Bill payers assist clients with sorting mail, balancing checkbooks, writing checks for the client to sign, and making sure bills are paid and mailed in a timely manner. Representative payees provide budget set-up, payment of monthly bills and checkbook balancing for individuals determined to be incapable of handling their own finances. These services offer the least restrictive form of assistance to vulnerable adults, preserving their rights and providing the necessary safeguards for independent living. Care/Case Managers provide services when volunteers are unavailable.


Consultation and Referral Services Started


In 1988, Family Eldercare began contracting with Work/Family Directions to provide consultation, care planning and referral services to corporate employee caregivers in Central Texas. Family Eldercare expanded these services in 1997 to the Travis County community through the Consultation and Service Coordination Program to help elders and their caregivers develop care strategies, navigate complex service delivery systems, and access services to support aging in place. Services are provided over the phone, through office and home visits, and from satellite offices at three affordable senior apartment communities in the Austin area, including Family Eldercare's Lyons Gardens Senior Community.

Summer Fan Drive Started

In 1990, Family Eldercare launched the annual Summer Fan Drive to help prevent heat stroke, other heat-related afflictions and death among frail, low-income elders living without fans or air-conditioners in their homes. Distribution has grown from 50 fans to frail elders in Austin in 1990 to more than 9,000 fans and 100 A/C units to low-income older adults, people with disabilities and families with children in 11 Central Texas counties in 2008. Family Eldercare carries out the Summer Fan Drive in collaboration with local media, businesses and other social service providers and in partnership with 42 community distribution sites and teams of volunteers.

In-Home Care and Respite Services Started

In 1995, Family Eldercare acquired the In-Home Care & Respite Services Program from Seniors' Respite Service, a local nonprofit that had operated the service in the Austin area since 1983. The program provides homemaker and personal attendant services on a sliding fee scale to elders, adults with disabilities and their caregivers. Family Eldercare is a licensed personal assistant services provider under the Texas Department of Human Services. Since acquiring the program, Family Eldercare increased the number of in-home care hours provided to clients/caregivers by tenfold to 82,000 annually. Family Eldercare is currently listed in the Austin Business Journal as the third-largest provider of homemaker and personal attendant care services in Austin.

Elder Shelter Started

Family Eldercare opened the Elder Shelter in 1997 in collaboration with a local housing developer to provide temporary housing and case management for low-income elders to allow them to leave an abusive or unsafe living situation or to avoid homelessness. Austin's only subsidized emergency shelter for the elderly, the Elder Shelter is comprised of two fully furnished two-bedroom, two-bathroom, wheelchair-accessible apartments. Family Eldercare recently expanded our temporary subsidized housing program to include 17 additional apartment units for low-income seniors in crisis.


Low-Income Senior Housing Initiated

In late 2001, Family Eldercare launched a $5.6 million capital campaign to build and operate Lyons Gardens Senior Community, a 54-unit supportive housing development for low-income seniors in East Austin. Opened in October 2004 at capacity and with a long waiting list, Lyons Gardens has been recognized as an affordable senior housing model at the national, state and local levels. Family Eldercare provides on-site service coordination and case management to ensure residents are linked to support services they need to age in place. A volunteer and activities program is also being developed to provide residents with a range of activities to combat social isolation and promote healthy aging.

In early 2006, Family Eldercare reorganized the Bill Payer, In-Home Care and Respite Services, Eldercare Consultation and Service Coordination, Elder Shelter, and Lyons Gardens Senior Community programs under the umbrella of Housing and Community Services to facilitate coordination and integration of case management into all community-based programs. This assures that each client is thoroughly assessed and provided with seamless access to all available support services and resources to ensure their health, housing and basic needs are met and monitored to promote aging in place.


Continuing to Meet Evolving Community Needs

Family Eldercare's core programs address multiple needs identified in a July 2005 survey of elderly Travis County residents conducted by the Aging Services Council. This survey found that while most (89%) older adults live in their own homes, many need access to essential services and support to help them continue to live independently. Fourteen percent of survey respondents reported needing help with grocery shopping due to a health or physical problem, 12% said they needed help managing their health care or navigating the system, 12% said they needed help managing their own finances, and 9% felt they needed protection from identity theft or other scams. One in four elders said that loneliness is a problem for them.


Never before in our history have we faced a demographic shift of such magnitude. The graying of America has been happening quietly over the past seven years and will continue over the next generation, during which time the elderly will outnumber the younger population by 2 to 1. Women, minorities and the oldest old groups with historically the highest poverty rates comprise the largest and fastest growing elderly population segments. During the 1990's, the Austin Metropolitan Area ranked third nationwide in the growth rate of its elderly population. Between 2000 and 2005, the Austin-San Marcos MSA's elderly population experienced more growth (20.6%) than any other MSA in Texas.

Over the next decade, all ten counties in the Central Texas region will experience an increase in the number of people ages 65 and older. The most dramatic growth in the region will take place in Travis, Williamson and Hays counties, where the total number of older adults is expected to increase by 72,883, from 98,807 today to 171,690 in 2015. Accompanying this elder boom is a growing shift from institutional to community care. The number of older adults in Travis County needing assistance with daily activities will increase by 42% from 14,850 today to 21,139 in 2015. Family caregivers provide 80% of the care for people needing assistance with daily activities. One in five Travis County households is currently caring for elderly relatives.

Family Eldercare anticipates needing to triple our staff and numbers of clients served within the next ten years in order to meet the oncoming elder boom.

Receive Monthly News on Family Eldercare

  • Newsletters

    See below to view our recent newsletters. To sign up to receive our newsletters click on the link above or…

In the News

  • Family Eldercare's 2011 Open House

    Thanks to everyone who came out to our Open House on July 14th to tour our new home and to…

  • 2013 Institute on Aging Workshops Announced!

    After a successful launch in 2012, the Family Eldercare Institute on Aging is back with an exciting roster of workshops…

  • HACA Receives Grants to Promote Family Self-Sufficiency

    NEWS RELEASE FROM THE HOUSING AUTHORITY OF THE CITY OF AUSTIN - February 26, 2014   The Housing Authority of…

  • Austin Mayor Joins Family Eldercare to celebrate the Fan Drive & Older Americans Month

    May 9, 2013MEDIA ADVISORYContact:  Autumn KeiserDirector of Communications (512) 923-1985   This email address is being protected from spambots. You need JavaScript enabled to view it. Summer Fan Drive Kick Off Event with Mayor LeffingwellClients,…

  • 2013 Fan Fare Friday SMASHES Goal!

    June 21st hundreds of supporters braved the intense Texas sun to help those who often have no relief from that…

  • Wilco Sun: Aging in Georgetown, A Survey For the Future!

    Dan Hilliard: Before I retired recently, I taught sociology at Southwestern University for thirty-four years. During this time my colleagues…

  • Georgetown Aging Initiative Survey Available Online!

    The Georgetown Aging Initiative’s Survey for the Future is now available online at www.AgingInGtown.com through the end of November. The…

  • National Family Caregiver Month

    Join Family Eldercare as we continue to celebrate the tremendous contributions of more than 65 million sons, daughters, spouses and…

  • Letter to the Editor

    Last month, our community lost a trailblazer with the passing of Bettie Naylor. Family Eldercare lost a friend and devoted…

  • Fan Fare Friday 2012

    Come out to Threadgill's World Headquarters on June 22nd between 6am and midnight to celebrate the Summer Fan Drive and enjoy…

  • Honor our elders by creating truly senior-friendly Austin

    Last month the Austin American-Statesman ran a series of articles and columns about the rapidly changing landscape of Austin's population.…

  • Phone program connects seniors to social life

    Beth Omrani has a busy social life.The 75-year-old Austin woman regularly plays bingo, participates in brain aerobics games and chats…

  • Elderly, Homeless Get Help With Heat

    As summer temperatures set in, FrontSteps, a homeless assistance program, and Family Eldercare, an elderly assistance program, are running projects…

  • Austin 360 Promotes 2012 Fan Fare Friday Music Line-Up

    It's officially summer and, of course, Austin has already settled into regular high temperatures in the 90s. Family Eldercare, which…

  • KXAN live coverage of 2012 Fan Fare Friday

    KXAN's Jim Spencer broadcast live all day at Fan Fare Friday 2012 to drive donations of fans and funds to…

  • United Way for Greater Austin Slashes Senior Funds

    July 19 we learned that the United Way for Greater Austin would be unable to honor their contract with Family…

  • Family Eldercare CEO Named Finalist in Austin Business Journal Award

    August 2, 2012For Immediate Release   Contact:  Autumn KeiserDirector of Communications & Development            (512) 483-3557 office(512) 923-1985 This email address is being protected from spambots. You need JavaScript enabled to view it.     Family Eldercare…

  • FEC Responds: The Home Health Care Crunch

    From time to time Family Eldercare staff will respond to recent news on issues we address through our work for…

  • A New Era for Aging

    Family Eldercare celebrates many milestones in 2012Angela AtwoodChief Executive OfficerOctober 20122012 marks Family Eldercare's 30th year of service to the…

  • Family Eldercare client Maria Featured in 2012 Season for Caring!

    Family Eldercare is thrilled that the Austin American-Statesman has selected Maria Bolanos as a participant in the 2012 Season for…

  • Aging "In Place"

    Our perspective on aging has changed, and will likely continue to change as the boomer generation enters the aging process…

  • Press Release: Angela Atwood - Celebration of Service

    MEDIA ADVISORY December 16, 2013   For Immediate Release               Contact Information:  Becca McPherson, Director of Development               (512) 483-3569                      This email address is being protected from spambots. You need JavaScript enabled to view it.  …

  • Golden Girls - Senior Housing Issues in Central Texas

      According to the 'Aging Service Council of Central Texas', in 2010, 54% of Central Texas renters and 27% of…

Agency Reports & Documentation

  • Annual Reports

    Review Family Eldercare's Annual Reports for 2008 through 2010 in the PDFs attached.

  • Tax Documentation

    Review Family Eldercare's Form 990s for 2008 through 2010 in the PDFs attached.

How You Can Help


Our mission depends upon your generous donations of time, talent, and financial resources. See our wish list. Please help if you can. Donate online now.

Donate Now!